Why am I seeing blank screens when in Deductions a... - Community

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes

Pick a language

English Français
Showing results for 
Search instead for 
Did you mean: 
,Created with Sketch.6 helpful votes

Why am I seeing blank screens when in Deductions and Credits?

If you're using a CD/Download version of TurboTax, you may get blank screens when navigating through Deductions and Credits.



Some topics in deductions and credits may not load correctly without a good internet connection. Please check your router and modem and restart TurboTax

You can also fill out the Deductions and Credit section(s) you need in Forms mode or by selecting I'll choose what I work on instead of walk me through everything.

Make sure TurboTax and your computer are up-to-date. You can also try using TurboTax on another computer.

Was this helpful?

You must sign in to vote, reply, or post
Privacy Settings