"TurboTax needs to check for Updates" loop when at... - Intuit Turbo Real Money Talk

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

English Français
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit
,Created with Sketch.18 helpful votes

"TurboTax needs to check for Updates" loop when attempting to e-file on Mac

Some customers have experienced an update loop when attempting to e-file. When going through the file experience, you may receive a message that TurboTax needs to check for updates, after which TurboTax checks for update and none are found. When you continue through the filing process, TurboTax prompts you to check for updates again.

Solution

To fix this, re-install the latest updates.

  1. Launch TurboTax from the Applications folder.
  2. Select the TurboTax menu and select Check for Updates.
  3. Select Next when prompted.
  4. Once the updates are finished, select Continue and then Quit TurboTax and re-launch it from the Applications folder.

You can now e-file your taxes.

Was this helpful?

You must sign in to vote, reply, or post
Intuit TurboTax - Finish filing and get your maximum refund, guaranteed.

Ready to Try TurboTax?

Returning? Sign in