If you're using the TurboTax mobile app on Android, you may experience an error when launching the app that states the app is out-of-date and needs to update. You also won't be able to uninstall the app because the option is grayed out.
- Go to Settings > Apps > TurboTax.
- Select on the the dot menu in the upper right and choose Uninstall for all users.
- Download and reinstall the app.