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Blank screens in Deductions and Credits causes TurboTax Desktop to restart

Some TurboTax 2018 for Windows users experienced a blank screen in certain sections of Deductions and Credits that resulted in TurboTax restarting.

Who is affected

Users impacted by this error met the following criteria:

  • Used TurboTax for Windows 2018 on Windows 7-10
  • Experienced blank screens in Deductions and Credits (sections like Property Taxes)

Resolution

This issue was fixed in an update to TurboTax on March 7, 2019.

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