Getting stuck with a blue spinner or a snag error ... - Intuit Turbo Real Money Talk

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Getting stuck with a blue spinner or a snag error in TurboTax Online

You may see a blue spinner or a snag error when you go to the Income & Expenses section and be unable to proceed.

This can occur when you have multiple:

  1. 1099-OID forms
  2. K-1 forms
  3. Other jobs or business MISC expenses entered

This issue is caused by a long-running calculation that's unable to complete before it times out on multiple types of income and expenses entered into your return.

Solution

We recommend moving to the TurboTax CD/Download product.

You may also want to file an extension and make any tax due payments prior to the April 15, 2019 filing deadline.

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