The support site must have been designed by the PR department.

Have you actually tried using it?

I can't believe how much time I have wasted on this site looking for information.

Do you know you have site links that go nowhere (page not found)?

Do you know you have "experts" giving advise without differentiating online versus download pkgs?

Did you know that a good deal of "help" given is obsolete and incorrect?

Did you know that past posts labeled as recently "updated" were in fact not updated?

I found numerous examples of information clearly incorrect yet labeled as being recently update.

It was quite obvious that the articles had received at best a glance & then rubber stamped.