Your Turbo tax expert is not helpful.  She assigned deadlines for uploading my documents,  then did not  respond to my inquiries nor acknowledge receipt until 1 week later.  Worse she said she could not do my taxes.  Now that I want to do it myself on Turbo Tax I am not able to start a Tax Return myself.  Whenever I login it goes to the Turbo Tax Expert screen which is not user friendly at all. 

Pls advise how I can cancel the Live Expert and do my taxes myself