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New Member

Well I'm feeling irritated, as I typically do this time of year. This year I'm irritated with Turbo Tax. Repeatedly got rejected by the IRS and told I needed to change this one line, which was the correct figure already, so we had to go somewhere local to talk to a real person. Shout out to H&R Block for actually having local branches and real people. We were able to get our taxes submitted and accepted on the first try.

 

THEN, I requested a refund from Turbo Tax since I wasn't able to use their product. What was I told? The Satisfaction Guarantee only applies to downloaded products. So no, even though I couldn't use the product they wouldn't give me a refund. Needless to say, I won't be using Turbo Tax again.