Filed both state and federal taxes using TurboTax.  We've used TurboTax for years. I file for myself and spouse and our son and daughter-in-law. This year the kids returns were rejected 3 times due to missing information. regarding a tax credit on an Affordable Care Act account. This was totally our fault, not TurboTax.  We finally got the information and the returns were accepted.  I had used my credit card to pay the federal tax due so we could file before April 18. My credit card account showed the amounts on all three of the rejections ($3,000+). After the returns were accepted I dreaded having to deal with getting the charges off my card.  I am glad to say that I ended up not having to do anything. All the charges from the rejected returns had already been removed!   Thank you, TurboTax, for not creating a mess for me to fix.   Turbo Tax is a wonderful tool. I've found that any problems I have faced are user error and not a Turbo Tax error. We used a national firm to do our taxes when we first returned from overseas (military family) in the late 90s.  The next year I was looking over the previous year's return and noticed some obvious errors. I was our unit's tax assistant for a couple of years overseas, so I knew about filing.  We decided to start using TurboTax, starting with filing a corrected return.  We had some complicated tax years but Turbo Tax saw us through.  I always recommend Turbo Tax to others.