turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts All About the Refund! >> Event happening NOW!!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My bank declined my refund. Our joint acct doesn't have my SSN. IRS shows the refund is sent, Can I Update the bank info here on Turbo Tax now? Or have to wait?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

My bank declined my refund. Our joint acct doesn't have my SSN. IRS shows the refund is sent, Can I Update the bank info here on Turbo Tax now? Or have to wait?

Since your bank has declined the refund deposit, the IRS will get the money back and then they will automatically convert it to a paper check and mail to the address on your return.  Once the return has been accepted by the IRS, there is nothing that can be done to change the bank information.  

View solution in original post

3 Replies

My bank declined my refund. Our joint acct doesn't have my SSN. IRS shows the refund is sent, Can I Update the bank info here on Turbo Tax now? Or have to wait?

Since your bank has declined the refund deposit, the IRS will get the money back and then they will automatically convert it to a paper check and mail to the address on your return.  Once the return has been accepted by the IRS, there is nothing that can be done to change the bank information.  

My bank declined my refund. Our joint acct doesn't have my SSN. IRS shows the refund is sent, Can I Update the bank info here on Turbo Tax now? Or have to wait?

Thank you so much, This is the 1st time it gas been rejected.  I'll know better next year.

My bank declined my refund. Our joint acct doesn't have my SSN. IRS shows the refund is sent, Can I Update the bank info here on Turbo Tax now? Or have to wait?

You're welcome.  Yea, some banks are a littler stricter nowadays with tax refund deposits to help combat identity theft.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies