Once you file your tax return, TurboTax gets no further information. The IRS or your state are taxing authorities that have the right to request information from you. Sometimes those requests are random and sometimes they are triggered by something that they see on your tax return. If you have been instructed to verify your identity or to provide copies of tax documents, you need to follow the instructions in the letter you received so that you can receive your refund. TurboTax cannot help you with that. This is now between you and the IRS (or state).
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
