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jcusrex
New Member

Why isn't the download form button making a pdf file for my 2018 return? it makes a txt. files that is unreadable.

 
1 Reply
DawnC0
Intuit Alumni

Why isn't the download form button making a pdf file for my 2018 return? it makes a txt. files that is unreadable.

Some TurboTax Online users may be experiencing Microsoft Edge saving the PDF version of their tax file as a .txt file.

Resolution

We recommend one of the two paths to take to fix this issue:

  1. Change browser and save. (Google Chrome or Firefox)
  2. Replace the .txt extension to .pdf
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