Why is there still no record of my California state tax return on their site? It's been over a week.

[xmasbaby0]

MY RETURN IS IN PENDING—what does that mean?

Did you e-file?  Did you click that big orange button that said “Transmit my returns now?”  If so, your return is now in “pending” on a server.  Do not try to change anything while your return is in pending. If your return is rejected you will be able to make corrections before re-filing.

The IRS will not be accepting/rejecting 2020 returns until Friday, February 12, 2021.  You need to watch your emails for the acceptance/rejection notice that may take until mid-February or later to arrive.   And watch your spam folder too.

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

A state return cannot be accepted until the federal return has been accepted.

https://www.irs.gov/newsroom/2021-tax-filing-season-begins-feb-12-irs-outlines-steps-to-speed-refund...

[eurioste]

It is also happening to me. Filed Feb 5, 2021. Turbotax said that the Feds will not open for business till Feb 12. On Feb 11, I received  an email that my Federal return was Accepted. My California State Return was " pending" and the email stated that I would hear via email in 24-48 hours the status of my State return. As of today Feb 17, 5:38 Pacific Time. I opened my return for an update and still reads State is "pending". I checked with "Where is my Refund" , it came back with "we have not received your State return"??????????

I hope that whatever the issue is, it gets resolved soon. I can't speak to a live voice when I call Turbotax???

[csmka]

Same here! I submitted both my fed and state at the same time on 2/14. I paid $20 for e-filing state tax fee. I did receive an email that my fed return was accepted but not for CA state return. I also checked with CA state "Where is Refund," too but, they have no record of receiving my state return! 

[csmka]

Hi again!

As soon I posted my comment, I got an email from Turbtax that my tax was rejected due to their software issues. I followed their instructions and I re-submitted the CA state return.  I didn't need to pay another $20. Hopefully I will receive an acceptance email soon.