Why is state refund delayed? Also, can't check because IRS.Gov site keeps saying it's unavailable.

[NicolleR1]

Most states take longer than the 21-day average for the federal government. They may have different processing times than the IRS, even if they filed at the same time.

Probably states may pause refunds for additional verification to prevent fraud.

You should track your refund directly through your state's department of revenue.

How do I track my state's refund?

[csullyfilm]

I have tried and the IRS.gov site keeps freezing up or saying it's unavailable right now, which is why I've come here.

[DoninGA]

@csullyfilm The IRS has absolutely nothing to do with a a state tax refund.

If you want to check the status of a state tax refund, see this - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

[csullyfilm]

Okay, then I'm in the wrong thread. This is for a federal tax refund, not a state refund. 

[MarilynG1]

Are you using the Where's My Refund? link.

@csullyfilm 

[csullyfilm]

I tried and didn't get to speak with any tax experts.

[DawnC]

Click on this link, @csullyfilm  and click the box that says Use Refund Tracker (that is the new Where's My Refund link).   The option on the left is to create an IRS account but the option on the right will allow you to track your federal IRS refund.      IRS Refunds

You’ll need this information from your tax return:

• Exact refund amount
• Social Security number or ITIN
• Filing status (married, single, etc.)
• Tax year - be sure to choose 2025

[csullyfilm]

Already tried that, even got close to setting up my account and keep getting the whole "site is unavailable" reply.

[DawnC]

You don't need to set up an account if you use the option on the right (use refund tracker).   

[csullyfilm]

Again, I have tried all that the last few days to no avail.

I appreciate your help but I really wish I didn't have to keep repeating myself.

[DoninGA]

@csullyfilm If you want to speak with an IRS agent concerning this issue -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

You may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate - https://www.taxpayeradvocate.irs.gov/ or call 1-877-777-4778

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

[DawnC]

What is showing ''unavailable''?  I just tracked 5 refunds here at this link with no issues, so the tracker is definitely available.   

Maybe you are seeing a message specific to your refund?  

[csullyfilm]

Nope, on the first day, it said you've used up your attempts for the day. Then the next day, the site redirected me to a page that said "site is unavailable, check back later. "

I'm not making this up!

[DawnC]

I believe you, but something (too many attempts??) has moved you out of the normal processing loop.  Maybe they are issuing you an IP PIN, or maybe they are in a sense, forcing you to set up the Online Account.   You have to have them verify your identity, but you will have full access to all of your information instantly once it is created.