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Why is it taking so long to receive my card from Intuit that has my refund loaded on it?

 
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KatrinaLO
Intuit Alumni

Why is it taking so long to receive my card from Intuit that has my refund loaded on it?

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971


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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
KatrinaLO
Intuit Alumni

Why is it taking so long to receive my card from Intuit that has my refund loaded on it?

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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