Why have I not received my referral gift card after seven months?

[mesquitebean]

@babino_alex  asked:  "Why have I not received my referral gift card after seven months?"

Did your friend use the invitation link that you had requested for them in their email to prepare and file a return with TurboTax?   If so, then you should have received an email about the gift card, which can take "up to 45 days" after they filed.  You are well outside that period.  Be sure to also check your email's spam/junk folders.

Since it's been longer than 45 days, you should phone TurboTax Support for further assistance.   If you used Free Edition, you may not be able to reach TurboTax Support by phone, so I've also included another way to contact them below using messaging at social media.

Support hours are 5AM-5PM Pacific, Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Direct message a Support agent:

https://x.com/TeamTurboTax

or
https://www.facebook.com/turbotax

If you can't resolve your issue with Support by either of those methods, report back for a third option.