Why does the irs site say I will get update by email when they have done my taxes?

[DeAnn]

I need reassurance you have sent my taxes to federal and to state? And why was I charged for e-filing through you when I chose free? I have the simplest filing?

[fanfare]

Why did you pay if you chose free ?

[VolvoGirl]

The IRS doesn't say anything about emails.  You mean on Turbo Tax. 

Did you efile?  Was it Accepted?

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

If your return was Accepted then check IRS Where's my refund

https://www.irs.gov/refunds/

When will you get your refund?

https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

IRS - Questions about Refunds

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions