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courtlind0630
New Member

Why does my turbo tax website say my taxes were approved but the irs website says its not approved yet?

 
2 Replies
mesquitebean
Level 15

Why does my turbo tax website say my taxes were approved but the irs website says its not approved yet?

The TurboTax website does not use the term "approved" as return status term.  It might say "accepted", which refers to the efile status soon after efiling.  It means the IRS accepted the return to start processing it.

About how long has it been since you filed?  Did you efile, or did you print, sign, and mail the return?

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
<a rel="nofollow" target="_blank" href="https://www.irs.gov/Refunds">https://www.irs.gov/Refunds</a>

If that IRS tool shows that the refund has been sent, report back for more info.  

If the IRS tool says it is still "being processed", and if it's been longer than 21 days, we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.

To track a state refund:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>
SweetieJean
Level 15

Why does my turbo tax website say my taxes were approved but the irs website says its not approved yet?

As indicated above, Accepted (received for processing) is an early step.  Approved is a later one.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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