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New Member
posted Jan 28, 2025 7:15:11 AM

Why does it sat on turbotax that IRS received my return, but the IRS is saying they never received it when it was filed 4 days ago

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4 Replies
Expert Alumni
Jan 28, 2025 11:28:38 AM

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund. What does it say on the IRS Where's My Refund site?

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

 

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

New Member
Jan 31, 2025 7:45:28 AM

Turbotax is saying the irs received the return. Got notified from IRS of a nonfiling status essentially stating thet never received the filed return. 

Level 1
May 10, 2025 10:06:12 PM

Me as well. When ask for copy for transcript from IRS I receive letter stating no record of return filed

Level 15
May 11, 2025 7:30:22 AM

What do you see on the IRS refund site?  Look there instead of looking for a transcript too soon.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

 

 

 

FROM THE IRS WHERE’S MY REFUND SITE:

https://www.irs.gov/wheres-my-refund

How it works

Where's My Refund shows your refund status:

  • Return Received – We received your return and are processing it.
  • Refund Approved – We approved your refund and are preparing to issue it by the date shown.
  • Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.