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See this IRS info
TurboTax never knows about back taxes or child support you may owe. But the IRS knows, and they will seize your refund if you owe such debts. If the IRS reduced your refund, they will send you a letter explaining why. Meanwhile----usually people who are delinquent in paying child support or who owe a significant amount of back taxes are already aware of it---were you surprised by the reduction of your refund?
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
IRS Treasury Offset Program Call Center at 1-800-304-3107
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301
Reduced Refund https://www.irs.gov/taxtopics/tc203
NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
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