Was your bank account shown on the Get My Payment portal and did you confirm that the bank account is the correct bank account? Get My Payment | Internal Revenue Service
Here are Q&As that may help you understand what is happening: Get My Payment | Internal Revenue Service
If your bank account was wrong, here is what the IRS says will happen:
To help protect against potential fraud, the tool also does not allow people to change direct deposit bank account information already on file with the IRS.
If we issue a direct deposit and the bank information is invalid or the bank account has been closed, the bank will reject the deposit. We will then mail your payment as soon as possible to the address we have on file for you. Get My Payment will be updated to reflect the date your payment will be mailed. Typically, once the payment is mailed, it will take up to 14 days to receive the payment, standard mailing time.
That's is a screenshot from the IRS website right now
Is the bank account number correct? Is the account in your name? If it is correct and the account is in your name it should go through. Sometimes it takes several days for the bank to post the deposit to your account.
Yes everything is correct. And it's now going on 5 days
They say there is no record of and thing from the irs
If the direct deposit fails, here is what the IRS says will happen:
If we issue a direct deposit and the bank information is invalid or the bank account has been closed, the bank will reject the deposit. We will then mail your payment as soon as possible to the address we have on file for you. Get My Payment will be updated to reflect the date your payment will be mailed. Typically, once the payment is mailed, it will take up to 14 days to receive the payment, standard mailing time.