Why did you take my state payment from my federal return? I entered my account info to pay it from my account not my federal return.

[mesquitebean]

@ hksndr wrote:  "Why did you take my state payment from my federal return? I entered my account info to pay it from my account not my federal return."

This is a user community forum, not a direct route to TurboTax Support.   You need to explain more.

State payment for what???    It is not possible to pay state income taxes due out of a Federal refund.  The only thing that can be paid out of a Federal refund is the TurboTax product fee and the $40 service charge for using that method to pay fees ($45 for California filers.)

[mesquitebean]

@ hksndr wrote:  "Why did you take my state payment from my federal return? I entered my account info to pay it from my account not my federal return."

[mesquitebean]

@ hksndr 

Or is it this?

Are you looking at the Tax Home page and seeing a "Total refund" or "net refund" where they summarize by adding the Federal and state results together?

If so, that doesn't mean TurboTax paid the state tax due for you.  That just shows you what your bottom line is when you take into account the total of the Federal refund minus the state taxes due.   It has confused people for several  years, and we have complained about it.

Look at your actual state return to see if it shows you your payment choice for any state taxes due.   In the PDF you can also look at the "Filing Instructions," and that page should show you how you chose to pay any state income taxes due.   There may also be a  "2019 State Tax Return Summary" page that may show what you chose.    If those forms are not in the PDF you download at your Tax Home or "Your Tax Returns & Documents", we can tell you an alternate way to get the PDF with all the worksheets, if necessary.

[mesquitebean]

@hksndr   I added a little more info to the comment above.  If you were emailed the original, please return to the forum to see the full info in both comments.