You'll need to sign in or create an account to connect with an expert.
No one here would know why. We cannot see your account or your return. We have no way to know if you entered everything you should have entered, or if the problem lies with an employer who did not submit the information. TurboTax does not receive any information from the IRS or your state after you file your tax return. It sounds like you got letters from both of them. What do the letters say?
Thanks for the response. Both letters stated that they needed copies of my W-2s (I had a handful because of hopping around to jobs in a new area), my driver's license and/or passport. They also needed any and all 1099s. They stated there was not enough information. Both returns were completed and accepted in February. The state's letter claimed it was not an audit.
The IRS and state can require more information or request copies of documents you used to prepare your tax returns. Provide them with the information they are asking for so that you can receive your refunds.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Dawnpm
New Member
tedph
New Member
jessmac88
New Member
ugolnik-comcast-
New Member
tjams4him
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.