Why can’t turbo tax find my refund which I filed w...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Why can’t turbo tax find my refund which I filed with them

 
2 Replies
Level 15

Why can’t turbo tax find my refund which I filed with them

Once filed, TurboTax receives no information from the IRS whatsoever.    

 

The IRS says that they "try" to pay most refunds withing 21 days of filing, but of course that means that some refunds can take much longer. Once your tax return has been accepted by the IRS (or state) TurboTax receives no feedback whatsoever on the status of your refund. Only the IRS (or state) can give you any information after the tax return has been filed.

If the IRS "reviews" your return for any reason (even a random check), you can expect at least a 60 day delay - or longer.


You can check your TurboTax filing status here:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

You can check the IRS Where's My Refund website:
https://www.irs.gov/Refunds

Check your state refund here:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
Level 15

Why can’t turbo tax find my refund which I filed with them

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

Dynamic Ads
v
Privacy Settings