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Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

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7 Replies

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

 

https://helpx.adobe.com/acrobat/kb/print-selected-pages-acrobat-reader.html#:~:text=Ctrl%2Dclick%20(...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
nancyandcricket
Returning Member

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

I filed my state and federal taxes with turbo tax.  Why don't they come up so I do not have to reenter all my information

nancyandcricket
Returning Member

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

I paid for Turbo Tax and did not expect this problem. 

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

Look at the answer above your post ... same thing applies to you.  You must log in with the same account as the prior year for the information to transfer. 

EbonyA
Expert Alumni

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

As expressed in the response above, please ensure that you are signing into the same Turbo Tax account used to file your previous return this way all the previous documents will be listed. The following FAQ will help to decipher if you have multiple accounts   @nancyandcricket.

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jgomez523
New Member

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

I started a 2020 tax return and now it's gone.  How do I get it back?

Why can"t I find my 2019 return? yes I filed with turbo tax as I have for many years

Didn't the prior answers help?  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.


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