☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 26, 2025 5:48:53 PM

Why am I not seeing the option for a refund advance?

0 3 1063
3 Replies
Level 15
Jan 26, 2025 5:52:17 PM

See this TurboTax support FAQ for the refund advance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-refund-advance-program/L4ljXp6TI_US_en_US?uid=m6ee7j7r

New Member
Jan 26, 2025 6:02:41 PM

I got all the criteria and have a credit karma account but when it asks me how I want my refund it doesn’t give me the advance option. 

Expert Alumni
Jan 31, 2025 12:06:10 PM

If you're using TurboTax Online, close the program, clear your Cache and Cookies and return to the FILE section.

 

  1. Next to Step 2: Your refund info select Revisit.
  2. Choose your desired refund method on the How would you like to pay your federal taxes? screen and select Continue.

Here's more info on  How to Change Refund Method and also a link for Credit Karma Support.

 

@tiffwill0926