Why am I not getting option for prior tax returns?

[nameddad]

prior tax returns were filed under different user ID and password.

[rjs]

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@nameddad wrote:
prior tax returns were filed under different user ID and password.

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That's why you're not seeing them. To access your prior-year tax returns in TurboTax Online you have to sign in with the ID that you used when you filed the return that you want to see. You cannot access prior-year tax returns from a different account.

[nameddad]

I did sign in with the user ID that prior return was filed under.  

[rjs]

See the following FAQ. Note that there are two sets of instructions: "First time signing in this year" and "If you've started your return already." If one doesn't work, try the other.

How do I view, download, or print a prior-year tax return?

Or follow the instructions in the post by DoninGA at this link.

[nameddad]

Followed the FAQ.  Again- signed in with login and password for the 2021 return.  No option is given for prior returns.  On a screen to start another return, it has return was submitted.  How can I get copy of 2021 federal return?  Why was it not retained?

[VolvoGirl]

If you are logged into the right account.....

How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2022 for the side menu to open up. Just continue a little ways into 2022. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf