How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...
If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2023 for the side menu to open up. Just continue a little ways into 2023. I had to go though about 12 screens.
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.
Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript
Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf
Or you might have another account. How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
Did you efile? Was it Accepted? Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button? Maybe you didn’t finish filing it or it rejected.
Check back though your emails. When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. If you efiled there should be an Electronic Postmark page. Probably near the end. That is your proof and signature
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?
