You said "back to TurboTax", but TurboTax doesn't handle the refund. However, did you choose to pay TurboTax fees out of your Federal refund? If so, that is handled by a third-party company SBTPG (Santa Barbara Tax Products Group). That third-party bank receives your funds from the IRS and deducts the fees, then sends the rest to your bank (or card.) And if so, was your deposit refused by your bank and sent back to that company's bank?
If that's your situation, SBTPG will send you a check in the mail to the address on your return less a $20 service fee.
If you used that payment option, you can log in to your temporary account at SBTPG to see if you can learn anything about the status of your funds.
To log in, choose the taxpayer portal at:
https://www.sbtpg.com/
SBTPG has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
