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Mhuff36
New Member

Where is my refund?? It’s been almost two months since y’all received it from the irs?

 
3 Replies
DoninGA
Level 15

Where is my refund?? It’s been almost two months since y’all received it from the irs?

TurboTax does not receive any kind of tax refund, federal or state.

 

Did the IRS issue the federal tax refund?  Does the IRS website for the status of federal tax refund indicate the refund was sent? - https://www.irs.gov/refunds

Mhuff36
New Member

Where is my refund?? It’s been almost two months since y’all received it from the irs?

Irs sent it on feb 12th they don’t have it, I don’t have it and my bank don’t have it so turbo tax has my refund 

DoninGA
Level 15

Where is my refund?? It’s been almost two months since y’all received it from the irs?


@Mhuff36 wrote:

Irs sent it on feb 12th they don’t have it, I don’t have it and my bank don’t have it so turbo tax has my refund 


TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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