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Level 1

Where is my money TT

I FILE MY TAX WITH TT ON MARCH 3 ,2019 I RECEIVED A NOTICE THE SAME DAY FROM TT SAYING IRS HAS RECEIVED MY TAX REFUND AS OF TODAY APRIL,15 2019 I HAVE NOT RECEIVE MY REFUND IRS TO GO HAS NOTHING OF MY FILE DATE YET TT SEND ME AN EMAIL SAYING THEY R GOING TO CHARGE ME FROM MY ACCOUNT DUE TO MY REFUND HAS NOT BEEN RECEIVE WHAT HAPPEN TO FREE FREE FREE FREE!!A BIG LIE

2 Replies
Level 11

Where is my money TT

Sounds like the IRS is taking too long to send your refund.  See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbota...  

And, Why you got charged,
https://ttlc.intuit.com/replies/3302146

You should have received 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.
Level 1