If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
https://www.irs.gov/Refunds
If that IRS tool shows that the refund has been sent, but you haven't received it, report back for more info.
If the IRS tool says it is still "being processed", and if it's been longer than 21 days, we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.
Did you have any TurboTax fees that you chose to pay out of the Federal refund? If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card.) If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company.
To track a state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
