When will the other half of my income tax return c...
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When will the other half of my income tax return come in?

 
2 Replies
Level 15

When will the other half of my income tax return come in?

What do you mean by your other half? Did you get your state refund and not your federal refund? If that is what you mean, they are sent separately by each taxing agency. Federal refunds have been delayed substantially this year.

 

Waiting and not knowing the status of your tax return and refund can be frustrating.
Unfortunately TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services
such as live assistance on telephones, processing paper tax returns and responding to correspondence are still limited.
They are now taking phone calls with a limited staff but it's hard to get through.
Press reports indicate they are processing about 1 million mailed returns a week working through the backlog of millions of unprocessed mailed returns.

If you efiled your return, have you confirmed that the return was submitted by TurboTax and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds

If you mailed your return, you must print and mail it yourself. TurboTax does not mail it for you. You will not be able to start tracking your return until the IRS starts processing it.

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

See this info about the current status of IRS operations:
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

You can try calling the IRS to get the status.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Level 15

When will the other half of my income tax return come in?

There is no other half of a tax refund.  

If you were to received a federal tax refund and a state tax refund, those refunds are sent separately by separate tax authorities.  The IRS sends a federal tax refund and a State sends a state tax refund.

 

If you received a federal tax refund and the amount received was less than what was on the federal tax return you filed, see this IRS website for federal tax refunds for information - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Why is my refund different than the amount on the tax return I filed?
All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the agency to which you owe the debt.

We also may have changed your refund amount because we made changes to your tax return. You’ll get a notice explaining the changesWhere’s My Refund? will reflect the reasons for the refund offset when it relates to a change in your tax return.

Tax Topic 203 - Refund Offsets for Unpaid Child Support, Certain Federal and State Debts, and Unempl... has more information about refund offsets.

 

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