You'll need to sign in or create an account to connect with an expert.
If you used the refund processing service to pay your TurboTax fees out of your Federal refund, that is handled by an intermediary company called SBTPG (Santa Barbara Tax Products Group). They receive your funds from the IRS at one of their 2 banks. The fees are deducted, then they send the deposit on to your bank in a second stage.
You can log into your temporary account at SBTPG (or use their automated phone) and can check on the status of your refund through them.
Some banks may not accept the deposit if the name is different than the account owner. If the deposit from SBTPG to your bank fails, it will bounce back to
SBTPG, who will issue you a paper check less a service fee.
If you used the refund processing service to pay your TurboTax fees out of your Federal refund, that is handled by an intermediary company called SBTPG (Santa Barbara Tax Products Group). They receive your funds from the IRS at one of their 2 banks. The fees are deducted, then they send the deposit on to your bank in a second stage.
You can log into your temporary account at SBTPG (or use their automated phone) and can check on the status of your refund through them.
Some banks may not accept the deposit if the name is different than the account owner. If the deposit from SBTPG to your bank fails, it will bounce back to
SBTPG, who will issue you a paper check less a service fee.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Paulhassell336
Returning Member
KarenL
Employee Tax Expert
0edadc8a7751
New Member
sib7771
New Member
petervan80
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.