When I use the where's my refund tool on the IRS , and the info from turbotax , it does not find my record and can not provide me any info, filed 2/15 , what could be up?

[Anonymous]

The tool just returns the following:

Refund Status Results
 
We cannot provide any information about your refund. Be sure to:
verify your filing date

[SweetieJean · Accepted solution]

You are not alone.  Each person's return is different (and contacting the IRS will not speed things up).  TT refund dates are estimates, based on the customary IRS goal of 21 days.  But it is taking longer this year.  There continues to be a general backlog at the IRS, due to the large number of extra filings for the stimulus, as well as millions of unprocessed 2019 returns left over from the COVID shutdown.  In addition, the Where's My Refund site has been erratic and unreliable.  But if TT told you that your filing was Accepted, then the IRS has it for processing.  (TT receives no further updates after that.)   Lots of folks are waiting, so please continue to be patient.  This article says it all:

Are you still waiting on this year's IRS refund? | kiiitv.com

[Anonymous]

Thank you!  I actually don't even really care when the refund comes, just the no information on the site , makes it feel like they don't even have a record. . That's the scary part. 

[kedtle]

I feel the same way. When the irs site says they don’t have any records on it, that scares me. At least I’m not alone.