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smitaj777
New Member

When I purchased turbo tax online it said that I could file upto 5 federal returns. How do I access that?

 
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When I purchased turbo tax online it said that I could file upto 5 federal returns. How do I access that?

Sorry, Turbotax Online version does not offer that. Only the CD/Download version offers that.
When you use Turbotax Online version, you can prepare only one return per account/payment. This Turbotax help topic tells you how to start another return:
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online

That is a fundamental difference between the Turbotax Online version, which you access through a web browser, and the CD/Desktop version which installs and runs on your home computer.
With the CD/Desktop version, you can prepare as many returns as you wish just for the price of the box.

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2 Replies

When I purchased turbo tax online it said that I could file upto 5 federal returns. How do I access that?

Sorry, Turbotax Online version does not offer that. Only the CD/Download version offers that.
When you use Turbotax Online version, you can prepare only one return per account/payment. This Turbotax help topic tells you how to start another return:
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online

That is a fundamental difference between the Turbotax Online version, which you access through a web browser, and the CD/Desktop version which installs and runs on your home computer.
With the CD/Desktop version, you can prepare as many returns as you wish just for the price of the box.
smitaj777
New Member

When I purchased turbo tax online it said that I could file upto 5 federal returns. How do I access that?

That's too bad... I did not know that otherwise would have purchased the download version. Why did it still say that you could file upto 5 federal returns? Will have to purchase again for other family member/s.

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