The message that you are seeing on the Where's My Refund tool is the standard message for tax returns that are being held until after Feb. 15. These specific returns are apart of the PATH Act set forth by the government and not TurboTax.
The following TurboTax FAQ explains the PATH Act further and when you can expect to see a change on the Where's My Refund tool.
https://ttlc.intuit.com/replies/5556415