When checking my refund status it keeps saying I didnt enter in the correct info when I for sure did......has anyone had this issue

[mkthomas1215]

I do for my wife's return but not mine. 

[DonnaLO]

If there is no record of your return at where's my refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.

Here are some other common reasons why your refund is not showing at Where's My Refund:

https://ttlc.intuit.com/replies/4242575