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bhol811966
New Member

What should i do if I have not received my return and it was deposited on April 7, 2021 and my bank has not received it?

 
3 Replies
xmasbaby0
Level 15

What should i do if I have not received my return and it was deposited on April 7, 2021 and my bank has not received it?

Where did you receive information that it was deposited on April 7?   Who said it was deposited?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
bhol811966
New Member

What should i do if I have not received my return and it was deposited on April 7, 2021 and my bank has not received it?

Turbo tax sent an saying they received the deposit and was deducting the fee and wait up to 2 days for it to be deposited into my account. 

DoninGA
Level 15

What should i do if I have not received my return and it was deposited on April 7, 2021 and my bank has not received it?

TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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