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Level 3
posted Feb 20, 2020 11:02:45 AM

What is sbtg and what do they do?

So can someone please explain to me what is SBTG or santa Barbara bank???? I have seen alot of mention but what is it, is that a 3rd party distributor for the IRS?  Anyway how does it work, if the irs hasn't released your refund will you be able to check your tax status on SBTG? 

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1 Replies
Level 15
Feb 20, 2020 12:02:44 PM

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service