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lalo-lover30
New Member

What i am supposed to do if y refund date was said to be today and i dont have it whats the IRS number so i can call and see whats going on or what is another option?

 
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Accepted Solutions
xmasbaby0
Level 15

What i am supposed to do if y refund date was said to be today and i dont have it whats the IRS number so i can call and see whats going on or what is another option?

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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3 Replies
xmasbaby0
Level 15

What i am supposed to do if y refund date was said to be today and i dont have it whats the IRS number so i can call and see whats going on or what is another option?

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
lalo-lover30
New Member

What i am supposed to do if y refund date was said to be today and i dont have it whats the IRS number so i can call and see whats going on or what is another option?

@xmasbaby0  thank you so much i really appreciate your help so what like nother wek or so as an estimate since im havinq hem take out the payment for doing them thru them ?
xmasbaby0
Level 15

What i am supposed to do if y refund date was said to be today and i dont have it whats the IRS number so i can call and see whats going on or what is another option?

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website <a rel="nofollow" target="_blank" href="http://www.sbtpg.com">www.sbtpg.com</a> 
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service">https://ttlc.i...>
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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