turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What does it mean when it says "you filed your taxes" but you haven't gotten your refund?

I got an email saying that I my taxes have been filed, but I have not received my returns yet. So what is my actual status?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

What does it mean when it says "you filed your taxes" but you haven't gotten your refund?

Filing your taxes is just the first step.  After you file your taxes, the IRS will then process your return and, after they are done processing your return, they will pay your refund.  The processing generally takes about 3 weeks if you selected direct deposit to receive your refund.

You can find you most up to date status after you have filed your taxes using the IRS link below -

https://www.irs.gov/refunds  

View solution in original post

2 Replies

What does it mean when it says "you filed your taxes" but you haven't gotten your refund?

Did you efile?  Was your return Accepted?  Double check your efile status here
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup">https://turbotax.intuit.com/tax-tools/efi...

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

What does it mean when it says "you filed your taxes" but you haven't gotten your refund?

Filing your taxes is just the first step.  After you file your taxes, the IRS will then process your return and, after they are done processing your return, they will pay your refund.  The processing generally takes about 3 weeks if you selected direct deposit to receive your refund.

You can find you most up to date status after you have filed your taxes using the IRS link below -

https://www.irs.gov/refunds  

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question