What do I need to do when TurboTax says the IRS approved my refund, but my IRS RealID account says it hasn’t gotten my tax return yet?

[DoninGA]

TurboTax can only report when the tax return has been Accepted by the IRS.  Accepted and Approved have totally different meanings.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

[mesquitebean]

@loneambulance1  asked:  "What do I need to do when TurboTax says the IRS approved my refund, but my IRS RealID account says it hasn’t gotten my tax return yet?"

What is a RealID account?   Do you mean an online IRS account that you log into through ID.me?  It can take a while for the online IRS account to update, plus we don't know how long it has been since you efiled (assuming that was your filing method.)

What do you see when you check on your refund using the IRS tracker tool at

https://www.irs.gov/refunds

Is there any message there?

There are usually 3 stages at that tool:

Return received and is being processed.

Refund approved.

Refund sent and an expected deposit date.