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posted Feb 25, 2021 11:48:57 AM

What can I do if it won’t show me my refund status?

I received an email saying my refund got approved but when I go check my status it says the information i put in is not right what can I do?

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2 Replies
Level 15
Feb 25, 2021 11:59:39 AM

Did the email from TT really say your refund was Accepted?  That is not the same as Approved, which is a later step. The IRS WMR site has been cranky lately, so please check again tomorrow.

Level 15
Feb 25, 2021 12:00:54 PM

Also be sure you are entering just the amount  of your Federal refund into WMR.  Don't adjust it for state, not for any TT fees being deducted from it.