We submitted our taxes in January and they said approved through turbo tax. They are still pending through the IRS and not even approved. Anyone else having this issue?

[Cynthiad66]

Once your return has been accepted by the IRS, TurboTax is no longer involved in processing.  

All refund inquiries should be made to the IRS.  Where Is My Refund 

There could be a few reasons why you might be experiencing a delay;

1. First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return. The return has been placed on hold to allow you to cancel it if it doesn't belong to you. This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. If rejected, you can then correct the rejection issue and resubmit. Please see this FAQ for reference.

2. The Path Act

The PATH Act stipulates that the IRS must withhold refunds for filers who claim these tax credits until February 15. So if you file before February 15, you're owed a tax refund and you're claiming either the ACTC or EITC, your entire refund will be withheld until at least the February 15 deadline.

Note: These instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 hours.

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[xmasbaby0]

TurboTax did not say "approved."  TurboTax said "accepted."  Those words have a different meaning.

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions