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rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

 
10 Replies
DoninGA
Level 15

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

Try entering a 0 (zero) for the 2017 AGI when e-filing the tax return.
rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

I tried that and it was still rejected.what now
rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

What do I do if I've already paid to have federal and state e-filed by TurboTax?
DoninGA
Level 15

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

@rockdad If you are using the TurboTax online editions there are no e-file charges, federal or state.  The TurboTax account fees are for the use of the software to assist in completing the tax returns.  The fees are the same whether a tax return is e-filed or printed for mailing.
rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

I was charged 20 some odd dollars to file by e-mail besides the cost of the software
rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

If we paid our federal taxes through an account application on your site and now we have to mail in our return is there a way to still use that payment procedure
DoninGA
Level 15

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

What method did select and use to pay the federal taxes owed?  
Direct debit from your bank account?  Credit Card payment?  Pay by check with a voucher?  Pay directly on the IRS payment website?
rockdad
New Member

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

on the 2017 we paid by check
DoninGA
Level 15

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

You can pay by check for the 2018 federal taxes owed with the payment voucher, Form 1040-V.  Just select that form of payment in Step 2 of the File section.
DoninGA
Level 15

We filed our 2017 taxes late last year so we didn't have an AGI number. When we filed today the federal didn't go through because we didn't e-file last year what do I do

Since the e-filed return continues to be rejected by the IRS for the 2017 AGI, then you have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing when using the online editions - https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

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