No one else can see your tax return so we do not know what the problem is with your state return. TurboTax uses the information entered by the user to calculate whether you owe or are getting a refund, but TT does not know if you have entered your information correctly or completely. The state will send a letter that explains the discrepancy between the refund you expected and the amount they say you owe.
TurboTax gets no information from the state after you file your tax return.
MY STATE REFUND WAS LESS THAN I EXPECTED
The state will send you a letter explaining the change. TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less. Did you owe back taxes, child support, or student loans? Traffic fines, etc.?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
