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tolmand
New Member

Under Your tax returns & documents my 2022 Tax Return is not available. I paid for it. It was accepted and I received my returns. Why is is it not showing up when I login

 
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3 Replies

Under Your tax returns & documents my 2022 Tax Return is not available. I paid for it. It was accepted and I received my returns. Why is is it not showing up when I login

You may have more that one account and the account you signed onto is not the one you used for the 2022 tax return.

 

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2022 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

kkeefer
New Member

Under Your tax returns & documents my 2022 Tax Return is not available. I paid for it. It was accepted and I received my returns. Why is is it not showing up when I login

Same problem here.  I can pull the Order Number and I've verified on my bank statement that it was paid on 10/3 but I cannot access the 2022 tax return.  I've tried everything to find it and I'm not having any luck?

 

Under Your tax returns & documents my 2022 Tax Return is not available. I paid for it. It was accepted and I received my returns. Why is is it not showing up when I login

Did you use the CD/download?   If you used the CD/download then the return is only stored on your own hard drive or any back up device you used like a flash drive; it is not stored online.

 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

You can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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