You'll need to sign in or create an account to connect with an expert.
Have you installed the Desktop program? There is a new way to try. Open the Desktop program and start a new return. There should be a button to Continue from Online.
Did you see this article? How to switch from Online to Desktop
The downloaded file named taxReturn.tax2025 IS the file that you can open with TurboTax Desktop.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.