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Level 3

Turbo Tax Website Error

My account on the TT website offers to complete my 2018 tax forms.  That indicates that I did not file my 2018 tax forms.  However, I have a notice from TT certification that declares my tax forms were submitted 4 April 2019, 09:58 AM PDT.   Please explain this discrepancy in the website determination showing the forms were not filed. 

2 Replies
Level 20

Turbo Tax Website Error

Was the e-filed tax return Accepted?

 

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

If the status of the e-filed tax return is anything other than Accepted and you did not print and mail the tax return, then the return has not been filed.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

Level 20

Turbo Tax Website Error

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.  Sounds like you are missing the second email.  Check your email folders and spam/junk etc.